Shipping & Returns
Fast, secure shipping and hassle-free returns
Shipping Information
Fast Delivery
Free standard shipping on orders over $100. Express and overnight options available.
Secure Packaging
All items are carefully packaged to ensure they arrive in perfect condition.
Order Tracking
Track your order from our warehouse to your doorstep with real-time updates.
Shipping Options & Rates
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
|
Standard Shipping
Free on orders $100+
|
5-7 business days | $15.00 (Free over $100) | ✓ |
|
Express Shipping
Faster delivery
|
2-3 business days | $25.00 | ✓ |
|
Overnight Shipping
Next business day
|
1 business day | $45.00 | ✓ |
Returns & Exchanges
30-Day Window
Returns accepted within 30 days of delivery for unworn items with original packaging.
Easy Process
Start your return online, print a prepaid label, and send it back to us.
Authenticity Guarantee
If an item isn't authentic, we'll provide a full refund and cover return shipping.
Return Policy
Eligible Items
- Unworn shoes in original condition
- Original packaging and tags attached
- Receipt or proof of purchase
- Items returned within 30 days
Non-Returnable Items
- Worn or damaged items
- Custom or personalized products
- Items without original packaging
- Hygiene-sensitive products
Refund Timeline
Refunds are processed within 5-7 business days after we receive your return. The refund will appear on your original payment method.
How to Return
Start Your Return
Log into your account and select the items you want to return.
Print Return Label
We'll email you a prepaid return shipping label.
Package & Ship
Pack the items in original packaging and attach the label.
Get Your Refund
Once we receive and process your return, we'll issue your refund.
Shipping Availability
Available Region
We currently ship exclusively within the United States, including Alaska and Hawaii.
Important Notes
- All orders ship from our US warehouse
- No international shipping at this time
- APO/FPO addresses accepted
- Some remote areas may have extended delivery times